Return Policy

Return Policy

Product Return Policy

  • Portage & Main Press accepts returns of active products up to 12 months from the invoice date. All returns require prior written or phone authorization from Portage & Main Press.
  • Returned books must be unused and in resale condition. We will not accept books bearing marks, stamps, writing, or labels. (To help us serve you better, please check your shipment when it arrives, before stamping or marking any items, and notify us immediately of any incorrect orders and damaged or defective books.)
  • Return shipping costs are the responsibility of the customer.
  • Returns must be accompanied by an itemized list with date and invoice number for each title.
  • Returns will be credited to your account, or, if requested, we will provide a refund.

For returns from outside of Canada, please call Portage & Main Press toll free at 1-800-667-9673. To comply with Canada Customs and Revenue Agency rules and regulations, returns must be preauthorized before the physical shipment leaves your facility.

Please address all returns to:

Returns
Portage & Main Press
100-318 McDermot Avenue
Winnipeg, MB R3A 0A2

Digital Product Return Policy

  • Portage & Main Press conditionally accepts digital product returns within 24 hours of purchase.
  • All returns require prior written or phone authorization from Portage & Main Press, at books@portageandmainpress.com or 1(800)667.9673.
  • Returned digital products must be removed from the buyer’s computer immediately.
  • Once a digital product is returned, the digital product may not be repurchased for 6 months.
  • We do not permit returns on any downloadable software purchased; this includes our Hands-On Interactive software.

Recent

Tweets

  • Introducing the Instagram Contest for “This...

    We’re excited to announce we’re running a contest on our Instagram feed for the upcoming anthology This Place: 150 Years Retold (May 2019) at @highwaterpress! This Place: 150 Years Retold is a graphic novel anthology from HighWater Press that […]

Audio & Read Along Books

From Our Blog

×