Place an order
Portage & Main Press and HighWater Press books are distributed in Canada by University of Toronto Press Distribution. In the U.S., Orca Book Publishers distributes select HighWater Press and Portage & Main Press titles. To place an order for titles not available through these distributors, or for other sales-related queries, please email us: customerservice@portageandmainpress.com.
University of Toronto Press
5201 Dufferin Street
Toronto, Ontario
M3H 5T8
Tel: (416) 667-7791
Toll-Free Tel: 1-800-565-9523
Fax: (416) 667-7832
Toll-Free Fax: 1-800-221-9985
Email: utpbooks@utpress.utoronto.ca
Orca Book Publishers
PO Box 468
Custer, WA, 98240-0468
Phone: 1-800-210-5277
Fax: 1-877-408-1551
Email: orders@orcabook.com
Return Policy
Portage & Main Press (PMP) and HighWater Press (HWP) accept returns of some active print products up to 12 months after the invoice date.
- All returns require prior written or phone authorization from PMP/HWP.
- Return shipping costs are the responsibility of the customer.
- Returns must be accompanied by an itemized list with date and invoice number for each title.
- Returns will be credited to your account, or, if requested, we will provide a refund.
The following items cannot be returned or refunded:
- All PMP/HWP digital products including audiobooks and ebooks.
- Books bearing marks, stamps, writing, or labels. (To help us serve you better, please check your shipment when it arrives, before stamping or marking any items, and notify us immediately of any incorrect orders and damaged or defective books.)
For returns from outside of Canada, please call PMP/HWP toll-free at 1-800-667-9673. To comply with Canada Customs and Revenue Agency rules and regulations, returns must be preauthorized before the physical shipment leaves your facility.
Please address all returns to:
Returns
University of Toronto Press
5201 Dufferin Street
Toronto, Ontario M3H 5T8
