Information That We Collect and How We Collect It
The type of information that we may collect from you includes certain personal information, for example, your name, address, phone number, email address and other information you choose to provide.
We only collect personal information from you with your knowledge and consent. Generally, this means that we collect personal information directly from you, through email, online forms, telephone, facsimile, mail, in-person or otherwise. Occasionally, we may collect personal information from third party sources, but only with your knowledge or otherwise in accordance with applicable law.
Collection of Anonymous Information and Cookies
You should also be aware that when you visit our website that we may collect anonymous technical information from you as a result of your visit to the Company’s website. For example, this information may include your IP address, browser type, operating system, domain name, access times and referring website addresses. We use this anonymous technical information for purposes such as diagnosing problems with the Company’s servers, improving the operation and content of the Company’s websites and compiling aggregate and statistical information.
We will not attempt to link or match such anonymous technical information with any personally-identifiable information unless we have obtained your consent to do so, we (or our service providers) have detected or reasonably suspect any unlawful use of the Company’s services or a security breach, or we have a legal duty or right to do so.
We may use “cookies” on the Company’s website. “Cookies” are small text files placed on computers that can collect and store a variety of information. Permanent cookies are stored indefinitely on your hard drive unless manually deleted, while temporary cookies are automatically deleted from your browser upon logging out of a website. Web browsers typically allow users to disable permanent and/or temporary cookies.
Please note that Company's website contains links to other websites. The Company is not responsible for the privacy practices used or followed by other websites. You are encouraged to be aware of when you leave Company's website, and to read the privacy statements of each and every website you may visit that may collect personal information from you.
Please note that the Company uses Google Analytics. There is more information about how Google collects, uses, and processes data at http://www.google.com/policies/privacy/partners.
Personal Information Collection
The only personal information collected through our website is information that you volunteer to provide. This personal information may be requested on certain pages, including our order form and mailing requests (for example, through the eNewsletter Sign Up). The information you give us or that we collect about you may be used for the following purposes:
- to administer, plan and manage the relationship between you and the Company and to communicate with you;
- to provide you with requested information, products and/or services including sharing your personal information with third party service providers to process orders and payments, with common carriers to ship products to you;
- to better understand how we may improve our products and services, to develop and conduct our business and operations and for other internal business purposes;
- to provide you with information on current and future products and services or other developments with respect to the Company and our affiliates and partners (in accordance with Canada’s Anti-Spam Legislation) including sharing your personal information with service providers which help maintain our email/mail list; and
- to comply with applicable legal and regulatory requirements or to protect our legal rights and property;(collectively, the “Authorized Purposes”).
We do not collect or use your personal information for any other purpose other than the Authorized Purposes unless you have provided us consent for us to do so.
Disclosing Personal Information to Third Parties
Company only uses or discloses personal information as reasonably required to facilitate the Authorized Purposes listed above.
In some cases, Company may share personal information with third party service providers performing functions on Company’s behalf, including, for example, vendors that provide information technology services or provide analytics or assessment services.
- University of Toronto Press Distribution - product distribution - https://utpdistribution.com/ca/privacy-policy
- Bambora - online payment processing - https://www.bambora.com/en/ca/privacy-policy/
- MailChimp - marketing and communications platform and email list management - https://mailchimp.com/legal/
Managing the Collection and Use of Your Personal Information
You provide your consent to the collection, use, and disclosure of personal information by the Company when they you provide your personal information to the Company or use the Company’s products or services.
You are free to deny or withdraw your consent to the Company’s collection, use and disclosure of your personal information at any time upon reasonable notice, subject to any legal or contractual requirements. However, if you deny or withdraw your consent, we may not be able to provide certain products or services to you.
The Company and its affiliates may use personal information to inform you of current and/or new products or services or other developments that the Company or its affiliates or partners believe will be of interest to you, all in accordance with applicable laws including Canada’s Anti-Spam Legislation. Such communications may be made by way of telephone, text message, direct messaging, email, facsimile or regular mail. You provide your consent to the Company and its affiliates and partners contacting you in this manner when you use the Company’s products or services. You may opt-out of receiving such communications by contacting Company at the address below.
Storage and Processing
Your personal information will be stored on our internal servers and/or with our services providers. Our service providers may store and/or process personal information outside of Canada (including in the United States of America). When information is stored or processed outside of Canada, it may be subject to the laws of and be accessible by legal authorities in such other jurisdictions. We have taken appropriate technical, organizational, and legal steps to secure this information.
Accuracy and Access to Your Personal Information
We will provide you with access to the personal information we hold about you in accordance with applicable laws. We reserve the right to require that any request for access to personal information be made in writing. Generally, there is no cost for such access. However, we reserve the right to charge such costs on a case-by-case basis in accordance with applicable laws. You will be notified in advance if charges apply.
We make every reasonable effort to ensure that personal information we collect from you is accurate and complete. This may involve requesting further information or updates from you from time to time. We rely on you to notify us if there is a change to your personal information that may affect your relationship with us. We will correct or amend your personal information in our files where it can be shown that the information is incorrect or incomplete.
Safeguarding the Information We Collect
We use commercially reasonable technical, administrative, and physical safeguards to protect your Personal Information against accidental loss, as well as unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials. If you believe your personal information in the Company’s possession has been compromised, please notify us immediately.
The protection of personal information is of paramount concern to the Company, and we are prepared to take appropriate and timely steps in the event of any incidents involving personal information in accordance with applicable privacy laws.
We retain your personal information only as long as is reasonable to fulfill the purposes for which the information was collected, or for legal or business purposes.
Portage & Main Press
100-318 McDermot Avenue
Winnipeg, MB R3A 0A2
Attention: Privacy Officer